• Overview
• Managed Services
• Consultancy & Professional Services
• Health Checks
• Resource Provision
• Procurement

Resource Provision

Sometimes your business may need extra resource to cope with heavy workloads. Even if you have in-house IT engineers, their skills may not cover your whole system. Large projects, peak periods, illness and holidays can strain existing staff. Your business efficiency is impaired, and a projects successful completion can be compromised.

LuxTech’s Resource Team (RT) is designed for organisations which find it uneconomic permanently to employ specialist technical staff. RT offers benefits which cannot be matched by traditional IT support contractors.

You are assured of absolute service continuity. Our engineers provide an ongoing, end-to-end service and will always commit to completing any work undertaken. We will also liaise closely with your regular staff, arming you with valuable knowledge and documentation of the tasks we complete.

You can choose from a comprehensive suite of skills, which cover:

• Network architecture
• Server design & installation
• Desktop build & implementation
• Specialist vendor & product skills
• Complete system health check services
• Consultancy & project management
• Holiday cover

We can provide resource skills as an ad hoc, once only service, or according to an agreed regular schedule. RT engineers will address specific IT issues, from existing multiple-desktop or server systems to new-user productivity.

We will partner with you to handle any normal IT project, from product sourcing to support and infrastructure, and will provide on-site resource as a one-off, regularly scheduled or as seconded permanent staff from junior desktop engineers to expert network consultants.

Key Features

• Dedicated, highly qualified engineering team
• Competitive pricing
• Skilled in most mainstream PC systems - specialist expertise Windows, Citrix, Storage and Security
• Services designed & optimised to your precise requirements
• Rollouts and upgrade projects
• Hardware & software troubleshooting
• Charged per day or per half-day